Some OnePlus 5 Owners Plagued By Rebooting Bug When Dialing 911

Mandy Carr
July 19, 2017

"We have contacted the customer and are now looking into the issue", OnePlus told TNW. If the "Jelly Effect" issue was not enough for warning the potential buyers, here is another problem that requires the company's attention more than ever.

As yet there are no details on why this is happening to the OnePlus 5 smartphone and it is not clear as yet on whether this is affecting all handsets.

A video shared to Reddit shows one of the sleek new phones rebooting immediately after being used to dial the three-digit distress code in a test run, making it impossible for its owner to reach a dispatcher in the event of an actual emergency. There's a chance your handset may be lacking a very important feature: the ability to call 911. A phone's inability to dial emergency number could prove critical for customers in dire need.

The OnePlus 5 may have a pretty unsafe "911" bug.

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The last thing you want to deal with when looking for help is a 911 call that not only doesn't go through, but it also reboots the phone. There's a video floating around of the phone rebooting when dialing 911, if you're curious.

OnePlus acknowledged the issue but did not explain it, Gizmodo reports.

Reddit users speculate the issue might have something to do with the phone's GPS feature, and that it's blocking any emergency line that uses the GPS system to provide location data to the operator. Let's hope it won't be labeled as "natural".

"We have contacted the customer and are now looking into the issue", a One Plus spokesperson said.

Other reports by Guamnewswatch

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